SHIPPING & HANDLING

 

U.S. (including Alaska & Hawaii) ORDERS: 

Standard method of shipping is UPS Ground. 

Shipments made to a P.O. Box address will be shipped via USPS - Priority Mail and will be charged standard shipping and handling rates. 

Standard shipping/handling rate is 15% of the order total.

There will be a minimum charge of $7.00 and a maximum charge of $30.00.

Additional fees will be charged for:  Some Window Channels & Sweepers, Running Boards and Header Seal (HD 304).  See details below.

Other shipping methods are available.  Please specify shipping method in comment section of order form or contact us at (866) 586-7516 to place order and get rates. 

 

CANADIAN ORDERS: 

Standard method of shipping is UPS Ground. 

Shipments made to a P.O. Box address will be shipped via USPS and will be charged standard shipping and handling rates.

Standard shipping/handling rate is 25% of the order total.

There will be a minimum charge of $25.00.

Additional fees will be charged for:  Some Window Channels & Sweepers, Running Boards and Header Seal (HD 304).  See details below.

Other shipping methods are available.  Please specify shipping method in comment section of order form or contact us at (866) 586-7516 to place order and get rates.

 

ALL OTHER INTERNATIONAL ORDERS: 

Standard method of shipping is USPS.

Standard shipping/handling rate is 25% of the order total.

There will be a minimum charge of $25.00.

Additional fees will be charged for:  Some Window Channels & Sweepers, Running Boards and Header Seal (HD 304).  See details below.

Other shipping methods are available.  Please specify shipping method in comment section of order form or contact us at (866) 586-7516 to place order and get rates.

 

ADDITIONAL CHARGES

 

WINDOW CHANNEL & SWEEPERS:  Metal edged window channels and sweepers (many “WC” items) must be sent in special shipping tubes, an additional $20.00 charge is added for these items.  Note:  No tubed channels or sweepers over 60 inches in length may be shipped outside the USA.  Please tell us how you would like these items cut to comply with these regulations.

RUNNING BOARDS:  Some running boards (“RB” items) will be charged an additional $13.00 fee.

HEADER SEAL:  Item HD 304 will be charged a $20.00 fee.

 

METHODS OF PAYMENT

 

CREDIT CARDS:  Visa, MasterCard, Discover, American Express and PayPal are accepted.  Credit card orders must have account number, expiration date, name and billing address of the card holder.

 

INTERNATIONAL ORDERS:  All international orders must be prepaid in U.S. funds.  Credit cards, money orders, or cashier checks in U.S. funds are preferred. (Made payable through a U.S. bank.)

 

 

ORDERING INFORMATION

 

TELEPHONE ORDERS:  Orders by phone (866) 586-7516 are accepted during regular business hours, CST 8:00-5:00 Monday – Friday.

 

MAIL ORDERS:  To order by mail, fill out the “printable order form” completely.  Please be sure to note the year, make, model and body style of your car or truck.  You may send any additional information that may be of help or Fax Orders to: 1-763-757-2803.

 

 

 

GENERAL INFORMATION

 

SERVICE:  Metro Moulded Parts, Inc. maintains an extensive inventory of parts to provide you the best possible service.  Due to the unique nature of our products, certain items periodically outsell our best inventory estimates.  Items out of stock are given the highest possible priority and are filled as quickly as possible.

 

SATISFACTION GUARANTEED:  Your satisfaction is guaranteed 100%!  Return any item within 30 days, in good condition, for refund of full purchase cost less shipping and handling charges.

 

RETURNS:  Any part that is not satisfactory may be returned within 30 days.  All returned items must be accompanied by a copy of the invoice.  Please call (866) 586-7516 ext.7822 for return goods authorization.

 

PRICES:  Due to increases from our suppliers or in raw material costs, prices may change without notice.  We try to hold these changes to a minimum.

 

INFORMATION ACCURACY:  We are constantly working to update model information in this website.  No guarantee of accuracy or completeness of any model information in intended.

 

WARRANTY:  All parts are fully warranted against defects in material and workmanship.  Liability is limited to the purchase price or replacement of an item.  We can not control how products may be used, thus we bear no liability for damages resulting from their use, handling or processing.  This is the sole extent of the warranty.